Frequently Asked Questions
Are there any special offers or discounts available in Valencia shoes?
We frequently offer special promotions and discounts. Follow us on our social media channels—Instagram: @valenciashoes_ae, Facebook: Valencia Shoes Online, and TikTok: @valenciashoesuae—to stay updated on the latest deals.
Does Valencia Shoes have any other brands?
Yes, Valencia Shoes is also associated with the popular brand Roberto Fabiani, which is known for its luxurious shoes, bags, perfumes, and clothing. We will soon be launching a dedicated outlet for Roberto Fabiani.
Does Valencia Shoes offer free shipping?
valencia Shoes offer free shipping within the UAE. For international orders, customers are responsible for the return shipping costs.
Does Valencia Shoes offer online shopping?
Yes, you can shop valencia Shoes entire collection online at www.valenciashoe.com.
How can I contact Valencia Shoes customer service?
You can reach valencia Shoes customer service team via email at valencia@valenciashoes.ae for any inquiries or support.
How do I cancel an order?
Log in, locate order, click "Cancel," confirm cancellation. Contact support for assistance.How do I get a refund?
Contact support with your order details to initiate the refund process.How do I modify an order?
Log in, find your order, click "Modify Order," make changes, review, and confirm.What is the exchange policy for Valencia Shoes?
Valencia Shoes allows exchanges for size within 7 days of purchase. The item must be in the same condition as received. Please note that exchanges are only available within the UAE.
What makes Valencia Shoes different from other shoe stores?
Established in 1995, Valencia Shoes is committed to quality, customer satisfaction, and innovation. We offer a unique selection of stylish and durable shoes, bags, and perfumes that cater to the tastes of discerning customers.